Please use this identifier to cite or link to this item:
https://repositorio.uco.edu.co/jspui/handle/20.500.13064/1605
Full metadata record
DC Field | Value | Language |
---|---|---|
dc.rights.license | http://creativecommons.org/licenses/by/3.0/ | - |
dc.contributor.advisor | Villalba-Morales, María Luisa | spa |
dc.contributor.author | Betancur-Zuluaga, Maribel | spa |
dc.contributor.author | Correa-Grajales, Johan Steven | spa |
dc.date.accessioned | 2023-03-17T13:57:53Z | - |
dc.date.issued | 2019 | spa |
dc.identifier.uri | https://repositorio.uco.edu.co/handle/20.500.13064/1605 | - |
dc.format.extent | 43p. | spa |
dc.format.mimetype | application/pdf | es_ES |
dc.rights | info:eu-repo/semantics/openAccess | spa |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/2.5/co/ | * |
dc.subject | Logística | spa |
dc.subject | Retail | spa |
dc.subject | Satisfacción del cliente | spa |
dc.title | logística Retail Sodimac Rionegro | spa |
dc.description.abstractenglish | The present work seeks to carry out an investigation in Sodimac Rionegro in order to diagnose and propose logistic strategies in the company that allow to improve the processes of reception of goods and customer satisfaction. The methodology used for this research is exploratory, descriptive and explanatory, given that it seeks to investigate, analyze and propose strategies to improve the logistics process at Sodimac Rionegro and increase the positive experiences of customers and their satisfaction levels. | eng |
dc.subject.subjectenglish | Logistics | spa |
dc.subject.subjectenglish | Retail | spa |
dc.subject.subjectenglish | Customer satisfaction | spa |
dc.subject.lemb | Logística empresarial | spa |
dc.subject.lemb | Administración de la producción | spa |
dc.subject.lemb | Análisis de mercado | spa |
dc.subject.lemb | Distribución física del producto | spa |
dc.subject.lemb | Ingeniería de procesos | spa |
dc.subject.lemb | Planeación administrativa | spa |
dc.type.hasversion | info:eu-repo/semantics/acceptedVersion | spa |
dc.audience | Interés General | spa |
dc.rights.accessrights | Open Access | spa |
dc.rights.spa | Acceso abierto | spa |
dc.rights.cc | Atribución-NoComercial-SinDerivadas 2.5 Colombia | * |
dc.description.city | Rionegro, Antioquia | spa |
dc.contributor.corpauthor | Universidad Católica de Oriente | spa |
dc.type.driver | info:eu-repo/semantics/report | spa |
dc.type.coar | http://purl.org/coar/resource_type/c_46ec | spa |
dc.type.redcol | https://purl.org/redcol/resource_type/TP | spa |
dc.type.local | Tesis/Trabajo de grado - Monografía – Especialización | spa |
Appears in Collections: | Administración de Empresas |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
Trabajo de grado.pdf | 665.28 kB | Adobe PDF | View/Open | |
Autorización de depósito.pdf Restricted Access | 122.83 kB | Adobe PDF | View/Open Request a copy |
This item is licensed under a Creative Commons License